How to Change Domain/Sender: Using Your Own Sender Address & Domain

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Verify email domain

By default, all Power eCard emails are sent from an automatically generated address in the format: [email protected].

Go to Administration > Settings > Email.

In the field Email Domain, enter the domain you want to send your eCards from (e.g. your-domain.com)

Then click on “Save domain”.

Warning: Do not include “www” or “@” in the domain entry. Example: If you want to send from “[email protected]”, just enter “power-ecard.com” as the domain.

Your eCard system will now display two CNAME records, which must be added to your domain management at your provider or registrar.

Warning: These CNAME entries must remain permanently in your domain settings.

Once all CNAME records are active, click Validate Domain to complete the verification.

. If validation is successful, the button disappears and you can continue with your own sender addresses.

The activation of the CNAME entries can take up to 48h.

Enter your own sender email address

After successful validation, the fields System Email and Sender Email are unlocked. You now need to replace the Power eCard default with your validated sender address.

Make sure to use only addresses from your validated domain.

If the Power eCard address still appears in both fields, messages will continue to be sent via this default address – even if the domain validation was successful

Change sender address per eCard design

After the domain authentication is completed, you can not only send from your own domain, but also configure different sender email options for each eCard design.

Select an eCard design and click Edit Settings.

In the Email Settings section, define the Sender Address and the displayed Sender Name.

If you do not find this in your eCard properties, then the authentication of your domain has not worked yet.

Here you will find a brief explanation of the options for the sender address displayed in the drop-down menu.

Global sender address

The eCard is sent from the e-mail address stored in the e-mail settings in the administration area.

Address & name of user

When sending the eCard, the name and e-mail address of the individual user is used.

Address & name of user´s group

The sender data that is stored for the particular user group is displayed.

Individual sender address & name

If an individual return address should be used for this motif, you can enter it here.

These settings apply only to the selected eCard design. All other eCards will continue to use the global sender address unless otherwise configured.
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